<# .TITLE Collect Device Diagnostics .SYNOPSIS Triggers remote diagnostics collection on Windows devices and downloads the resulting log packages. .DESCRIPTION This script starts the Intune "Collect diagnostics" remote action on one or more Windows devices (by device name or Entra ID group), waits for the collection to complete, and downloads the resulting diagnostic ZIP packages to a local folder. It can also list and download previously completed collection requests without triggering a new one. This replaces clicking through the portal for every device when troubleshooting at scale. .TAGS Diagnostics,Devices .MINROLE Intune Administrator .PERMISSIONS DeviceManagementManagedDevices.ReadWrite.All,GroupMember.Read.All .EXECUTION LocalOnly .AUTHOR Ugur Koc .VERSION 1.2 .CHANGELOG 1.2 - Added Azure Automation contract validation, portal-safe boolean parameters, beta Graph endpoints, and terminating paging errors 1.1 - Azure Automation now records script progress, outcomes, and summaries in job history 1.0 - Initial release .LASTUPDATE 2026-07-30 .EXAMPLE .\collect-device-diagnostics.ps1 -DeviceNames "PC-001","PC-002" Triggers diagnostics collection on two devices and downloads the packages when ready .EXAMPLE .\collect-device-diagnostics.ps1 -GroupName "Support - Troubleshooting" -OutputPath "C:\DeviceLogs" Collects diagnostics from all Windows devices in the group and saves packages to C:\DeviceLogs .EXAMPLE .\collect-device-diagnostics.ps1 -DeviceNames "PC-001" -DownloadExisting "true" Skips triggering a new collection and downloads the most recent completed package instead .NOTES - Requires Microsoft.Graph.Authentication module - Collect diagnostics is only supported on Windows 10/11 devices; other platforms are skipped - The device must be online to receive the action; collection typically completes within minutes but the script stops waiting after -TimeoutMinutes - Listing and creating log collection requests requires DeviceManagementManagedDevices.ReadWrite.All (Graph rejects read-only scopes for this surface) - Uses beta Graph endpoints for the log collection surface - Local interactive sign-in uses the MgGraphCommunity module to avoid the Graph SDK's mandatory WAM broker on Windows #> [CmdletBinding()] param( [Parameter(Mandatory = $false, HelpMessage = "Device names to collect diagnostics from")] [ValidateNotNullOrEmpty()] [string[]]$DeviceNames, [Parameter(Mandatory = $false, HelpMessage = "Entra ID group whose Windows devices get diagnostics collected")] [ValidateNotNullOrEmpty()] [string]$GroupName, [Parameter(Mandatory = $false, HelpMessage = "Folder where diagnostic packages are saved")] [string]$OutputPath = ".", [Parameter(Mandatory = $false, HelpMessage = "Download the latest existing completed package instead of triggering a new collection")] [ValidateSet("true", "false", "1", "0", '$true', '$false')] [string]$DownloadExisting, [Parameter(Mandatory = $false, HelpMessage = "Minutes to wait for collections to complete")] [ValidateRange(1, 120)] [int]$TimeoutMinutes = 15, [Parameter(Mandatory = $false, HelpMessage = "Force module installation without prompting")] [ValidateSet("true", "false", "1", "0", '$true', '$false')] [string]$ForceModuleInstall ) # Normalize the local module-install override for Azure Automation parameter binding. $forceModuleInstallRaw = [string]$ForceModuleInstall Remove-Variable -Name ForceModuleInstall if ([string]::IsNullOrWhiteSpace($forceModuleInstallRaw)) { $ForceModuleInstall = $false } elseif ($forceModuleInstallRaw.Trim().ToLowerInvariant() -in @("true", "1", '$true')) { $ForceModuleInstall = $true } elseif ($forceModuleInstallRaw.Trim().ToLowerInvariant() -in @("false", "0", '$false')) { $ForceModuleInstall = $false } else { throw "Parameter 'ForceModuleInstall' accepts only true, false, 1, 0, $true, or $false." } # Azure Automation supplies portal parameter values as strings. Normalize the # public boolean parameters once so local and runbook execution use real booleans. foreach ($runbookBooleanParameter in @('DownloadExisting')) { $runbookBooleanRaw = [string](Get-Variable -Name $runbookBooleanParameter -ValueOnly) Remove-Variable -Name $runbookBooleanParameter if ([string]::IsNullOrWhiteSpace($runbookBooleanRaw)) { Set-Variable -Name $runbookBooleanParameter -Value $false continue } switch ($runbookBooleanRaw.Trim().ToLowerInvariant()) { { $_ -in @("true", "1", '$true') } { Set-Variable -Name $runbookBooleanParameter -Value $true } { $_ -in @("false", "0", '$false') } { Set-Variable -Name $runbookBooleanParameter -Value $false } default { throw "Parameter '$runbookBooleanParameter' accepts only true, false, 1, 0, $true, or $false." } } } $selectedTargets = @( if (@($DeviceNames).Count -gt 0) { 'ByDevice' } if (-not [string]::IsNullOrWhiteSpace($GroupName)) { 'ByGroup' } ) if ($selectedTargets.Count -ne 1) { throw "Specify exactly one target: DeviceNames or GroupName." } $TargetMode = $selectedTargets[0] # ============================================================================ # ENVIRONMENT DETECTION AND SETUP # ============================================================================ function Initialize-RequiredModule { param( [string[]]$ModuleNames, [bool]$IsAutomationEnvironment, [bool]$ForceInstall = $false ) foreach ($ModuleName in $ModuleNames) { Write-Verbose "Checking module: $ModuleName" $module = Get-Module -ListAvailable -Name $ModuleName | Select-Object -First 1 if (-not $module) { if ($IsAutomationEnvironment) { throw "Module '$ModuleName' is not available in Azure Automation" } else { Write-Information "Module '$ModuleName' not found. Installing..." -InformationAction Continue if (-not $ForceInstall) { $response = Read-Host "Install module '$ModuleName'? (Y/N)" if ($response -notmatch '^[Yy]') { throw "Module '$ModuleName' is required but installation was declined." } } try { $isAdmin = ([Security.Principal.WindowsPrincipal] [Security.Principal.WindowsIdentity]::GetCurrent()).IsInRole([Security.Principal.WindowsBuiltInRole] "Administrator") $scope = if ($isAdmin) { "AllUsers" } else { "CurrentUser" } Install-Module -Name $ModuleName -Scope $scope -Force -AllowClobber -Repository PSGallery Write-Information "✓ Successfully installed '$ModuleName'" -InformationAction Continue } catch { throw "Failed to install module '$ModuleName': $($_.Exception.Message)" } } } Import-Module -Name $ModuleName -Force -ErrorAction Stop } } # Detect execution environment $IsAzureAutomation = $null -ne $PSPrivateMetadata.JobId.Guid # Initialize required modules $RequiredModules = @("Microsoft.Graph.Authentication") # MgGraphCommunity gives WAM-free interactive sign-in for local runs if (-not $IsAzureAutomation) { $RequiredModules += "MgGraphCommunity" } try { Initialize-RequiredModule -ModuleNames $RequiredModules -IsAutomationEnvironment $IsAzureAutomation -ForceInstall $ForceModuleInstall Write-Verbose "✓ All required modules are available" } catch { Write-Error "Module initialization failed: $_" exit 1 } # ============================================================================ # AUTHENTICATION # ============================================================================ try { if ($IsAzureAutomation) { Write-Output "Connecting to Microsoft Graph using Managed Identity..." Connect-MgGraph -Identity -NoWelcome -ErrorAction Stop } else { Write-Output "Connecting to Microsoft Graph..." $Scopes = @( "DeviceManagementManagedDevices.ReadWrite.All", "GroupMember.Read.All" ) Connect-MgGraphCommunity -Scopes $Scopes -NoWelcome -ErrorAction Stop } Write-Output "✓ Successfully connected to Microsoft Graph" } catch { Write-Error "Failed to connect to Microsoft Graph: $($_.Exception.Message)" exit 1 } # ============================================================================ # HELPER FUNCTIONS # ============================================================================ function Get-MgGraphAllPage { param( [string]$Uri, [int]$DelayMs = 100 ) $allResults = @() $nextLink = $Uri do { try { if ($allResults.Count -gt 0) { Start-Sleep -Milliseconds $DelayMs } $response = Invoke-MgGraphRequest -Uri $nextLink -Method GET if ($null -ne $response.value) { $allResults += $response.value } else { $allResults += $response } $nextLink = $response.'@odata.nextLink' } catch { if ($_.Exception.Message -like "*429*") { Write-Information "Rate limit hit, waiting 60 seconds..." -InformationAction Continue Start-Sleep -Seconds 60 continue } throw "Error fetching data: $($_.Exception.Message)" } } while ($nextLink) return $allResults } function Get-TargetDevice { # Resolves the requested devices to Intune Windows managed devices $devices = [System.Collections.Generic.List[Object]]::new() if ($TargetMode -eq "ByDevice") { foreach ($deviceName in $DeviceNames) { $escapedName = $deviceName -replace "'", "''" $found = Get-MgGraphAllPage -Uri "https://graph.microsoft.com/beta/deviceManagement/managedDevices?`$filter=deviceName eq '$escapedName'&`$select=id,deviceName,operatingSystem,lastSyncDateTime" if (@($found).Count -eq 0) { Write-Warning "Device '$deviceName' not found in Intune" continue } foreach ($device in $found) { $devices.Add($device) } } } else { $escapedGroup = $GroupName -replace "'", "''" $groups = Get-MgGraphAllPage -Uri "https://graph.microsoft.com/beta/groups?`$filter=displayName eq '$escapedGroup'&`$select=id,displayName" if (@($groups).Count -ne 1) { throw "Expected exactly one group named '$GroupName', found $(@($groups).Count)" } $members = Get-MgGraphAllPage -Uri "https://graph.microsoft.com/beta/groups/$(@($groups)[0].id)/members?`$select=id,displayName,deviceId" foreach ($member in $members) { if (-not $member.deviceId) { continue } # Group members are Entra device objects; map to Intune managed devices $managed = Get-MgGraphAllPage -Uri "https://graph.microsoft.com/beta/deviceManagement/managedDevices?`$filter=azureADDeviceId eq '$($member.deviceId)'&`$select=id,deviceName,operatingSystem,lastSyncDateTime" foreach ($device in $managed) { $devices.Add($device) } } } # Collect diagnostics is a Windows-only action $windowsDevices = @($devices | Where-Object { $_.operatingSystem -eq "Windows" }) $skipped = @($devices).Count - $windowsDevices.Count if ($skipped -gt 0) { Write-Warning "Skipped $skipped non-Windows device(s) - collect diagnostics only supports Windows" } return $windowsDevices } function Save-DiagnosticPackage { param( [object]$Device, [object]$Request ) try { $downloadResponse = Invoke-MgGraphRequest -Uri "https://graph.microsoft.com/beta/deviceManagement/managedDevices/$($Device.id)/logCollectionRequests/$($Request.id)/createDownloadUrl" -Method POST $downloadUrl = $downloadResponse.value if (-not $downloadUrl) { Write-Warning "No download URL returned for '$($Device.deviceName)'" return $false } $timestamp = Get-Date -Format "yyyy-MM-dd_HH-mm-ss" $zipPath = Join-Path $OutputPath "DeviceDiagnostics_$($Device.deviceName)_$timestamp.zip" # The download URL is a pre-authenticated Azure Storage link from Graph, # so a plain web request (not Invoke-MgGraphRequest) is correct here Invoke-WebRequest -Uri $downloadUrl -OutFile $zipPath Write-Information "✓ Downloaded: $zipPath" -InformationAction Continue return $true } catch { Write-Warning "Failed to download package for '$($Device.deviceName)': $($_.Exception.Message)" return $false } } # ============================================================================ # MAIN SCRIPT LOGIC # ============================================================================ try { $null = New-Item -Path $OutputPath -ItemType Directory -Force Write-Output "Resolving target devices..." $targetDevices = Get-TargetDevice if (@($targetDevices).Count -eq 0) { throw "No Windows devices found to collect diagnostics from" } Write-Output "✓ Targeting $(@($targetDevices).Count) Windows device(s)" $downloaded = 0 $failed = 0 $pendingRequests = @{} if ($DownloadExisting) { # Download the newest completed package per device without triggering anything foreach ($device in $targetDevices) { $requests = Get-MgGraphAllPage -Uri "https://graph.microsoft.com/beta/deviceManagement/managedDevices/$($device.id)/logCollectionRequests" # The response entity carries receivedDateTimeUTC (not receivedDateTime) $latestCompleted = @($requests | Where-Object { $_.status -eq "completed" } | Sort-Object -Property @{ Expression = { $timestamp = if ($_.receivedDateTimeUTC) { $_.receivedDateTimeUTC } else { $_.requestedDateTimeUTC } if ($timestamp) { [DateTime]::Parse($timestamp.ToString()) } else { [DateTime]::MinValue } } } -Descending) | Select-Object -First 1 if (-not $latestCompleted) { Write-Warning "No completed log collection exists for '$($device.deviceName)' - run without -DownloadExisting to trigger one" $failed++ continue } if (Save-DiagnosticPackage -Device $device -Request $latestCompleted) { $downloaded++ } else { $failed++ } } } else { # Trigger a new collection on every device foreach ($device in $targetDevices) { try { # The action parameter is a nested deviceLogCollectionRequest object, # not a flat string (Graph rejects { templateType = "predefined" }) $body = @{ templateType = @{ templateType = "predefined" } } | ConvertTo-Json $request = Invoke-MgGraphRequest -Uri "https://graph.microsoft.com/beta/deviceManagement/managedDevices/$($device.id)/createDeviceLogCollectionRequest" -Method POST -Body $body -ContentType "application/json" $pendingRequests[$device.id] = @{ Device = $device; RequestId = $request.id } Write-Output "✓ Collection triggered on '$($device.deviceName)'" } catch { Write-Warning "Failed to trigger collection on '$($device.deviceName)': $($_.Exception.Message)" $failed++ } } # Poll until requests complete or the timeout is reached if ($pendingRequests.Count -gt 0) { Write-Output "Waiting for $($pendingRequests.Count) collection(s) to complete (timeout: $TimeoutMinutes minutes)..." $deadline = (Get-Date).AddMinutes($TimeoutMinutes) while ($pendingRequests.Count -gt 0 -and (Get-Date) -lt $deadline) { Start-Sleep -Seconds 30 foreach ($deviceId in @($pendingRequests.Keys)) { $entry = $pendingRequests[$deviceId] try { $status = Invoke-MgGraphRequest -Uri "https://graph.microsoft.com/beta/deviceManagement/managedDevices/$deviceId/logCollectionRequests/$($entry.RequestId)" -Method GET if ($status.status -eq "completed") { if (Save-DiagnosticPackage -Device $entry.Device -Request $status) { $downloaded++ } else { $failed++ } $pendingRequests.Remove($deviceId) } elseif ($status.status -eq "failed") { Write-Warning "Collection failed on '$($entry.Device.deviceName)'" $failed++ $pendingRequests.Remove($deviceId) } } catch { Write-Verbose "Status check pending for '$($entry.Device.deviceName)': $($_.Exception.Message)" } } } foreach ($deviceId in @($pendingRequests.Keys)) { $entry = $pendingRequests[$deviceId] Write-Warning "Collection on '$($entry.Device.deviceName)' did not complete within $TimeoutMinutes minutes - the device may be offline. Re-run later with -DownloadExisting to fetch the package." } } } # Summary Write-Output "`n========================================" Write-Output "Diagnostics Collection Summary" Write-Output "========================================" Write-Output "Devices targeted: $(@($targetDevices).Count)" Write-Output "Packages saved: $downloaded" Write-Output "Failures/timeouts: $($failed + $pendingRequests.Count)" Write-Output "Output folder: $OutputPath" Write-Output "========================================" } catch { Write-Error "Script execution failed: $($_.Exception.Message)" exit 1 } finally { try { $null = Disconnect-MgGraph Write-Output "✓ Disconnected from Microsoft Graph" } catch { Write-Verbose "Graph disconnection completed" } } # Copia sin cambios de https://github.com/ugurkocde/IntuneAutomation (commit 797bb2e). # MIT License # # Copyright (c) 2025 Ugur Koc | Microsoft MVP # # Permission is hereby granted, free of charge, to any person obtaining a copy # of this software and associated documentation files (the "Software"), to deal # in the Software without restriction, including without limitation the rights # to use, copy, modify, merge, publish, distribute, sublicense, and/or sell # copies of the Software, and to permit persons to whom the Software is # furnished to do so, subject to the following conditions: # # The above copyright notice and this permission notice shall be included in all # copies or substantial portions of the Software. # # THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR # IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, # FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE # AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER # LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, # OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE # SOFTWARE.